Monday, June 3, 2024

Complain When You Need To

I see a lot of posts of homeowners on Home Buddies who ask if their contractor did the right thing. Oftentimes it's about tile work, stairs, windows, roof, walls etc. Most of those who comment say the work is unacceptable and should be fixed. I guess people ask because most of us are first time homeowners. It is indeed rare to go through building a house more than once (unless you're very rich!). 

Our supposedly simple renovations dragged on. We were told that the work would finish in just two weeks. It's been two months now and it's supposed to finally finish today. Well, it was supposed to be finished in early May. We found a couple of issues with the work mostly because the last set of workers hurriedly finished their task. 

We waited a few weeks before we allowed them to come. We had to get well and have the house disinfected even though the virus likely came from their group. The good thing about our contractor is they do back jobs if there are issues. Oftentimes though we had to wait since they quickly move on to other projects. 

Looks fine, but there were issues with the drawer and floor. 

The project would have finished in two weeks if they provided materials on time and if they did the work properly the first time. There are many horror stories with bad contractors. We've so far stuck it out with this one since they do get the job done with supervision. I think that's required anyway for any work that you have done. Among all the work they did for us the best one is the plumbing and the garden work. It was outsourced to another company (haha). 

I know a lot of us tend not to complain when you have work done. I learned to give proper feedback and complain after working for an international company for 15 years, haha. I don't bottle things inside anymore especially when I pay for it. Demand the worth of your hard earned money. Just a few more tweaks and we should be done.

#BeKind #StaySafe


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