1. See your monthly bill even before you receive the paper version. Sometimes the bill is late or gets wet in the rain. I usually access it through the app.
2. Easily report brownouts/blackouts in your area. They actually call you about it and they call back to check when electricity is back.
3. Report issues and request for help easily. We recently experienced our electricity fluctuate again and since there were no issues in our internal system, the electrician advised to contact Meralco.
Both times I sent a report last month, help came in less than 12 hours. Issue was resolved when the second electrician correctly diagnosed that the meter base was corroded. Meralco contractor came 5 hours after I reported through the app. They changed something in the meter at midnight and we haven't experienced any fluctuation since they fixed the meter.
4. If you manage multiple properties, you can add up to 5 accounts. It would definitely save you time.
5. Need to check and old bill? You can access previous months of old bills.
There's probably a lot more things you can do with it, but I haven't gone deep into the app. It's helped me a lot in managing the bills and getting help when needed. I wish other utilities would have a similar useful app.
#BeKind #StaySafe
