tag:blogger.com,1999:blog-35203873.post596379338345755673..comments2024-03-10T21:45:43.600+08:00Comments on An Apple a Day: An Update on my Globe Visibility RantAileen Apolo-de Jesushttp://www.blogger.com/profile/16655981649479872467noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-35203873.post-49194024233741030562007-07-25T15:13:00.000+08:002007-07-25T15:13:00.000+08:00Don't worry, it's not just you. Usually, Globe is ...Don't worry, it's not just you. Usually, Globe is good to me as well, that's why I'm exceptionally patient with them, even when I get tired of listening to their Josh Groban hold music. They do try to do good with customer relations, kaya rin I've been with them (Globe DSL) for a couple of years already.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35203873.post-29488209413607347182007-07-24T20:36:00.000+08:002007-07-24T20:36:00.000+08:00@noemi - I did that and even pulled in my knowledg...@noemi - I did that and even pulled in my knowledge from working at Smart before but it didn't work. They did admit that there was indeed a lack of internal communication and that they should not have forced on me options that were not of any interest to me. And besides, it was my fourth time and going back and forth is a waste of my time. I have written many, many complaint letters in the past already and it all worked out as well. And, yes, I am definitely busy and these things shouldn't be a hitch in the first place if they managed to provide the proper information within their organization.Aileen Apolo-de Jesushttps://www.blogger.com/profile/16655981649479872467noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-47187741208119012882007-07-24T19:19:00.000+08:002007-07-24T19:19:00.000+08:00it doesn't have to take a blog entry to fix things...it doesn't have to take a blog entry to fix things though. But that's just me. BUt because you're busy, you probably didn't have time to make an appointment with their customer service. Most of the time, I have gotten my way with just talking and giving suggestions. These ISPs are continously learning and all we need is to give feedback to fix their act.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35203873.post-69803020538324945852007-07-24T15:47:00.000+08:002007-07-24T15:47:00.000+08:00@marhgil - at least now they're understanding how ...@marhgil - at least now they're understanding how fast things go through the internet<BR/><BR/>@jester-in-exile - just a thought... are we actually providing great customer service in the call centers?<BR/><BR/>@mauisalang - sigh...Aileen Apolo-de Jesushttps://www.blogger.com/profile/16655981649479872467noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-83500430373350185532007-07-24T15:29:00.000+08:002007-07-24T15:29:00.000+08:00good, good!good, good!Anonymoushttps://www.blogger.com/profile/02585639291148048458noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-33915663485081301102007-07-24T15:15:00.000+08:002007-07-24T15:15:00.000+08:00susme, every shop should be like this to everyone....susme, every shop should be like this to everyone. maybe we should start a blogging project: chaos central's worst customer service?<BR/><BR/>i'll start with one or two of those tech shops in megamall, the globe hub in glorietta, the cdr king in galleria, and the netopia in robinsons' pioneer.the jester-in-exilehttps://www.blogger.com/profile/08355459898911333688noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-4058078081875832442007-07-24T14:55:00.000+08:002007-07-24T14:55:00.000+08:00now, that's the power of blogging in action :)now, that's the power of blogging in action :)Anonymousnoreply@blogger.com