tag:blogger.com,1999:blog-35203873.post5047526131820176103..comments2024-03-10T21:45:43.600+08:00Comments on An Apple a Day: Customer Care, I Just Don't Care!Aileen Apolo-de Jesushttp://www.blogger.com/profile/16655981649479872467noreply@blogger.comBlogger12125tag:blogger.com,1999:blog-35203873.post-64569779000064666792007-05-30T16:24:00.000+08:002007-05-30T16:24:00.000+08:00@christina - asa pa tayo right?@noemi - they do th...@christina - asa pa tayo right?<BR/><BR/>@noemi - they do the same to me and right now I really dress up only when I have speaking engagements, so I basically don't get good service at all now coz I'm always in casual clothing.<BR/><BR/>@joann - I'm lucky then coz all the shops I've been to had nice and helpful people. And... onli in da pilipins... :)<BR/><BR/>@andrew - I wish they'd enforce the Consumer Act better here! One of the computer stores called me up and apologized over the incident. I told them I've been getting the same crappy service since they opened that shop two years ago and I never bought anything in their shop because of that.Aileen Apolo-de Jesushttps://www.blogger.com/profile/16655981649479872467noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-71106877026873051412007-05-30T15:52:00.000+08:002007-05-30T15:52:00.000+08:00I had an experience with a computer store with the...I had an experience with a computer store with the same name as a space shuttle. Their technician somehow dropped my hard disk and destroyed it. The store owner refused to compensate me and wanted the technician to pay me personally instead (typical of you-know-what-nese businessmen). Of course, he couldn't. So I ended up buying new parts from them just to get it over with. I'm pissed off at them to this day!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35203873.post-86398656777560385942007-05-30T15:41:00.000+08:002007-05-30T15:41:00.000+08:00I'm in the US and you don't always get greeted at ...I'm in the US and you don't always get greeted at the door. In fact, the majority of the time, you don't unless you are at Walmart. That's because they specifically hire a person to greet everyone at the door.<BR/><BR/>When I was in Paris, every shop I entered, I was greeted.<BR/><BR/>I've lived in the Philippines for a year before and it was extremely frustrating to shop when everything is locked up in a counter. Worse, I get annoyed that I have to check in my purse at the door and carry my wallet around in the store. To me, that's an extreme inconvience!Nikita2471https://www.blogger.com/profile/09571779046004903769noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-11757209262246312862007-05-30T09:10:00.000+08:002007-05-30T09:10:00.000+08:00I notice these sale people don't mind me if I am d...I notice these sale people don't mind me if I am dressed in my sports wear (tees and jogging pants). In fact they ignore me. But when I am dressed to the hilt, haay, they follow me like I'm a VIP.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35203873.post-91441215081198221862007-05-29T19:38:00.000+08:002007-05-29T19:38:00.000+08:00There is one place where customer service is prett...There is one place where customer service is pretty much inexistent.. and that is... in your neighborhood city hall/NSO/LTO (or any government "service" center for that matter). Sige, try niyo lang manghingi ng request at tingnan natin kung makuha niyo sa lalong mabilis na panahon (bawal ang lagay ha).Christinahttps://www.blogger.com/profile/17636944547489914557noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-92078484720593882792007-05-29T12:41:00.000+08:002007-05-29T12:41:00.000+08:00@nina & aczafra - they could be really quite sungi...@nina & aczafra - they could be really quite sungit in other countries. It really depends on how management trains their people I guess.<BR/><BR/>@lady cess - it's really so frustrating! I wonder if they're going to give me a laptop???<BR/><BR/>@juned - they shouldn't judge people especially those who are just simple hmph hehe<BR/><BR/>@rt - samahan mo ako sa pampanga? hehehe<BR/><BR/>@markku - hehehe, google or not they should still treat people properly :pAileen Apolo-de Jesushttps://www.blogger.com/profile/16655981649479872467noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-88864515280808306932007-05-29T12:17:00.000+08:002007-05-29T12:17:00.000+08:00These people have no clue they're talking to Miss ...These people have no clue they're talking to Miss Google Philippines!!! Hahaha.markkuhttps://www.blogger.com/profile/03504355481885794448noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-23408070104939920642007-05-28T01:33:00.000+08:002007-05-28T01:33:00.000+08:00I can't remember the name of it right now, but the...I can't remember the name of it right now, but the only place I found really good customer service was at that SM in San Fernando, Papanga, at that hardware store. It was better than the CS at the freeport store on SBMa.Joehttps://www.blogger.com/profile/15882408439478294823noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-17703713736732577802007-05-27T21:47:00.000+08:002007-05-27T21:47:00.000+08:00Unfortunatelty, some people seem to pre-judge one ...Unfortunatelty, some people seem to pre-judge one on appearance. Remember the story of the depositor from the province with the bayong full of money? I Buddha bless mo na lang :)junedhttps://www.blogger.com/profile/01971975143035108581noreply@blogger.comtag:blogger.com,1999:blog-35203873.post-49326669191773447382007-05-27T21:12:00.000+08:002007-05-27T21:12:00.000+08:00alam ko lahat yang establishments na yan. pareho r...alam ko lahat yang establishments na yan. pareho rin tayo, kasama mama ko, ng naranasan.<BR/><BR/>uh.. ive already made a scene in a restaurant and in a mall because the service was really poor. in the restaurant i got a free pizza. in the mall, well, i was served first. <BR/><BR/>pero for some reason, ngayon, ayoko na. nakakapagod magalit. so either i blog or write a formal letter of complaint :D mas powerful pa.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35203873.post-29241887641961284012007-05-27T20:39:00.000+08:002007-05-27T20:39:00.000+08:00Hay naku, CS in the Philippines is the best...the ...Hay naku, CS in the Philippines is the best...the best among the worsts...I've had a lot of experiences before...the best among them....the sales clerks in the biggest chain of malls in Metro Manila...either they are so dumb or they are underpaid...Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35203873.post-35806162217078454452007-05-27T20:22:00.000+08:002007-05-27T20:22:00.000+08:00I always experience bad CS in the Philippines spec...I always experience bad CS in the Philippines specially in Banks and it's so frustrating. When I came to Doha, it's even worse that you'd think CS in the Phils is a lot better. It is also surprising to encounter staff who is not even aware of their own products and services and I'm not being exagge.Ninahttps://www.blogger.com/profile/14104686609924338264noreply@blogger.com